Return Policy

We’ve made returning easy!

  • items must be returned within 14 days.
  • The costs of the return shipment are for the customer. (we don't refund the shipping cost)
  • The item must not have been worn, washed, altered or damaged. The labels must be attached to the item.
  • Be careful with make-up: an item with make-up stains cannot be returned.
  • Orders that fall outside the return period of 14 days will not be returned. (the costs of the return are for the customer)
  • No washing guarantee is given. Problems arising after washing are at your own responsibility.
  • If your refund is accepted, we will refund the price you paid for your item back to your original payment method.
  • you are responsible for your own return-risk.

 

ITEMS OF THE SAMPLE SALE CAN NOT BE RETURNED.

 

WE NOTE THE FOLLOWING: All orders that have not been registered via the portal and have not followed the instruction emails, we do not accept the returns.