We’ve made returning easy!

• items must be returned within 14 days.
• The costs of the return shipment are for the customer. (we don't refund the shipping cost)
• The item must not have been worn, washed, altered or damaged. The labels must be attached to the item.
• Be careful with make-up: an item with make-up stains cannot be returned.
• Orders that fall outside the return period of 14 days will not be returned. (the costs of the return are for the customer)
• No washing guarantee is given. Problems arising after washing are at your own responsibility.
• If your refund is accepted, we will refund the price you paid for your item back to your original payment method.
• you are responsible for your own return-risk.

• Be careful with make-up: an item with make-up stains will not be returned

• No washing guarantee is given. Problems arising after washing are your own responsibility.
• Occasionally, items may arrive damaged or defective. Please ensure that you notify us within 48 hours of receipt.

WE NOTE THE FOLLOWING: All orders that have not been registered via the portal and have not followed the instruction emails, we do not accept the returns

Once your return has been received by us, it will be processed within 14 days.

You will receive a confirmation email when the package has arrived, as well as a follow-up email once your return has been processed.

You can also track the status of your return at any time via our returns portal.